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Message type: E = Error
Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)
Message number: 838
Message text: &1 rated consumption item(s) created
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message FKKBIX838 indicates that there are consumption items that have been created for a rated consumption process, but there may be issues related to the processing of these items. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which deal with billing and invoicing for services based on consumption.
Cause:
- Incomplete Configuration: The system may not be properly configured to handle rated consumption items, leading to issues in processing.
- Data Inconsistencies: There may be inconsistencies in the data related to the rated consumption items, such as missing or incorrect information.
- System Errors: There could be underlying system errors or bugs that are causing the issue.
- Business Rules: The business rules defined for processing rated consumption items may not be met, leading to the creation of these items without proper handling.
Solution:
- Check Configuration: Review the configuration settings for rated consumption in SAP CC or CI. Ensure that all necessary settings are correctly defined.
- Data Validation: Validate the data associated with the rated consumption items. Check for any missing or incorrect entries that could be causing the issue.
- Review Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue.
- Business Rules Review: Ensure that the business rules for processing rated consumption items are correctly defined and that the items meet these rules.
- Consult Documentation: Refer to SAP documentation or notes related to FKKBIX838 for any specific guidance or patches that may address the issue.
- Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
Related Information:
By following these steps, you should be able to identify the cause of the FKKBIX838 error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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