How To Fix FKKBIX696 - No rating requests found

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 696

• Message text: No rating requests found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX696 - No rating requests found ?

  The SAP error message FKKBIX696 "No rating requests found" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system could not find any rating requests that match the criteria specified in the transaction or process you are trying to execute.
  Causes:
  
  No Rating Requests Created: There may not be any rating requests generated for the specific time period or criteria you are querying.
  Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing rating requests. This could include incorrect dates, customer IDs, or other parameters.
  Data Processing Issues: There may be issues with the data processing or integration between different SAP modules, leading to missing or unprocessed rating requests.
  Authorization Issues: The user may not have the necessary authorizations to view the rating requests.
  
  Solutions:
  
  Check Rating Requests: Verify if there are any rating requests created in the system. You can do this by navigating to the relevant transaction or report that lists rating requests.
  Review Selection Criteria: Ensure that the selection criteria you are using are correct. Adjust the parameters to broaden the search if necessary.
  Data Consistency Check: Perform a consistency check on the data to ensure that all necessary processes have been executed correctly. This may involve checking logs or running specific reports to identify any issues.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the rating requests. If not, work with your SAP security team to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKBIX for billing and invoicing processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.