How To Fix FKKB_DM113 - Business partner &1 is locked: No new clarification case possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 113

• Message text: Business partner &1 is locked: No new clarification case possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM113 - Business partner &1 is locked: No new clarification case possible ?

  The SAP error message FKKB_DM113 indicates that a business partner (BP) is locked, which prevents the creation of a new clarification case. This error typically arises in the context of SAP's dispute management or collections management modules, where business partners are involved in financial transactions.
  Cause:
  
  
  Business Partner Lock: The business partner is locked due to various reasons, such as:
  
  Ongoing disputes or clarifications that are not resolved.
  Manual locking by a user or system administrator for maintenance or data integrity purposes.
  The business partner may have reached a certain status that restricts further actions.
  
  
  
  System Configuration: There may be specific configurations or settings in the SAP system that enforce locking under certain conditions.
  
  
  Solution:
  
  
  Unlock the Business Partner:
  
  Navigate to the transaction code BP (Business Partner) in SAP.
  Search for the locked business partner using the relevant search criteria.
  Check the status of the business partner and unlock it if necessary. This may require appropriate authorizations.
  
  
  
  Resolve Existing Cases:
  
  If there are ongoing clarification cases or disputes, resolve them first. This may involve closing or processing existing cases before new ones can be created.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to create the clarification case has the necessary authorizations to work with the business partner.
  
  
  
  Consult with System Administrator:
  
  If you are unable to unlock the business partner or if the locking seems to be due to system configuration, consult with your SAP system administrator or support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, FBL1N for vendor line items, or FBL3N for G/L account line items, depending on the context of the business partner.
  Documentation: Review SAP documentation or help files related to dispute management and business partner management for more detailed procedures and guidelines.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to business partner locking and dispute management.
  
  By following these steps, you should be able to resolve the FKKB_DM113 error and proceed with creating the clarification case.