How To Fix FKKB_DM101 - Error during creation of case ID

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 101

• Message text: Error during creation of case ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM101 - Error during creation of case ID ?

  The SAP error message FKKB_DM101, which indicates "Error during creation of case ID," typically occurs in the context of the SAP Collections Management or Dispute Management module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or missing information.
  Causes:
  
  Missing Configuration: The system may not be properly configured for case management, leading to errors when trying to create a case ID.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect master data (e.g., customer data, document data).
  Authorization Issues: The user may not have the necessary authorizations to create a case ID.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  Business Rules: Certain business rules or validations may not be met, preventing the creation of the case ID.
  
  Solutions:
  
  Check Configuration: Ensure that the configuration for the Collections Management or Dispute Management module is complete and correct. This includes checking settings related to case management.
  Validate Data: Review the data being used to create the case ID. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  User Authorizations: Verify that the user attempting to create the case ID has the necessary authorizations. This can be checked in the user roles and profiles.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the case ID creation process.
  Consult Documentation: Refer to SAP documentation or notes related to the FKKB_DM101 error for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQZ1 (for creating cases) and FQZ2 (for displaying cases) to understand the context in which the error occurs.
  SAP Notes: Search for SAP Notes related to FKKB_DM101 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FKKB_DM101 error and implement a suitable solution.