How To Fix FKK_SUPPORT005 - Error log could not be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SUPPORT - Message Class for FKK_SUPPORT (Document Consistency Check)

• Message number: 005

• Message text: Error log could not be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SUPPORT005 - Error log could not be displayed ?

  The SAP error message FKK_SUPPORT005 indicates that the error log could not be displayed, typically in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the error log.
  System Configuration: There may be issues with the configuration of the FI-CA module or related components.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or problems with the application server.
  Missing Data: The error log may not have been generated due to missing or incomplete data in the system.
  System Performance: If the system is under heavy load, it may not be able to retrieve and display the error log in a timely manner.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the error log. This can be done by checking the user's roles and authorizations in the SAP system.
  Review Configuration: Verify the configuration settings for the FI-CA module to ensure everything is set up correctly. This may involve checking transaction codes related to error logging.
  Technical Troubleshooting:
  
  Check the system logs (transaction SM21) for any related errors that might provide more context.
  Use transaction ST22 to check for dumps that may have occurred during the attempt to display the error log.
  Review the application server logs for any connectivity or performance issues.
  
  
  Data Integrity: Ensure that all necessary data is present and correctly configured in the system. This may involve checking master data or transaction data related to the error log.
  System Performance: If the system is slow, consider checking the performance metrics and optimizing the system if necessary. This may involve analyzing workload, database performance, or server resources.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FKKOPV: For processing contract accounts.
  FKK_LOG: To view logs related to FI-CA.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKK_SUPPORT005 error. You can search the SAP Support Portal for specific notes that may address this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.