How To Fix FKK_SEPA094 - | Direct debit pre-notification &1 has a different amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 094

• Message text: | Direct debit pre-notification &1 has a different amount

What causes this issue?

Direct debit pre-notification &V1& has a different amount (&V2& &V4&)
than the current collection amount (&V3& &V4&).
Therefore, the system cannot collect the amount in accordance with the
direct debit pre-notification.

System Response

The collection is rejected.

How to fix this error?

Check if you, by entering free selections or by defining event function
modules, either do not select certain items or exclude them from payment
after their selection.
Partial payment in accordance with a direct debit pre-notification is
not possible.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA094 - | Direct debit pre-notification &1 has a different amount ?

  The SAP error message FKK_SEPA094 indicates that there is a discrepancy between the amount specified in the direct debit pre-notification and the amount that is expected or recorded in the system. This error typically arises in the context of handling SEPA (Single Euro Payments Area) direct debits, where the amounts must match precisely for the transaction to be processed successfully.
  Cause:
  
  Amount Mismatch: The amount in the direct debit pre-notification does not match the amount in the customer account or the amount that was previously agreed upon.
  Incorrect Configuration: There may be issues with the configuration of the direct debit process in the SAP system.
  Data Entry Errors: Manual entry errors when creating the direct debit pre-notification can lead to discrepancies.
  Changes in Amount: If the amount was changed after the pre-notification was created but before the actual debit was processed, this can lead to a mismatch.
  
  Solution:
  
  Verify Amounts: Check the amounts in the direct debit pre-notification and compare them with the amounts in the customer account. Ensure they match.
  Correct the Pre-notification: If there is an error in the pre-notification, correct it to reflect the accurate amount.
  Review Configuration: Ensure that the configuration settings for direct debits in the SAP system are correct and align with the business requirements.
  Recreate Pre-notification: If necessary, delete the incorrect pre-notification and create a new one with the correct amount.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your version and configuration of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FPAYM (for payment processing) or FPE1 (for creating direct debit pre-notifications) to manage direct debits.
  SEPA Compliance: Ensure that your system is compliant with SEPA regulations, as these can affect how direct debits are processed.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve underlying issues.
  Testing: After making corrections, conduct tests to ensure that the direct debit process works as expected without generating further errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP financial processes.