How To Fix FKK_SEPA036 - Active mandates are being created - enter the signature date

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 036

• Message text: Active mandates are being created - enter the signature date

Self-Explanatory Message

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• What is the cause and solution for SAP error message FKK_SEPA036 - Active mandates are being created - enter the signature date ?

  The SAP error message FKK_SEPA036 indicates that there is an issue related to the creation of active mandates in the SEPA (Single Euro Payments Area) process. Specifically, it suggests that a signature date must be entered for the active mandates being created.
  Cause:
  The error typically arises when you are trying to create or process a SEPA mandate without providing a required signature date. The signature date is essential because it indicates when the customer has authorized the mandate, which is a legal requirement for SEPA transactions.
  Solution:
  To resolve this error, you need to ensure that the signature date is entered correctly in the relevant fields. Here are the steps you can follow:
  
  
  Access the Mandate Creation Screen: Navigate to the transaction or screen where you are creating the SEPA mandate.
  
  
  Enter the Signature Date: Look for the field labeled "Signature Date" or similar. Enter the appropriate date when the customer signed the mandate.
  
  
  Check for Other Required Fields: Ensure that all other mandatory fields are filled out correctly. Sometimes, missing information in other fields can also lead to errors.
  
  
  Save the Mandate: After entering the signature date and verifying all other information, save the mandate.
  
  
  Test the Process: After making the changes, try to process the mandate again to see if the error persists.
  
  
  Related Information:
  
  
  SEPA Mandates: These are agreements between a debtor and a creditor that allow the creditor to collect payments from the debtor's bank account. The mandate must be signed by the debtor and includes details such as the debtor's bank account information and the creditor's details.
  
  
  SAP Configuration: Ensure that your SAP system is properly configured for SEPA transactions. This includes settings related to payment methods, mandate management, and bank details.
  
  
  Documentation: Refer to SAP documentation or help resources for more detailed information on SEPA mandates and the specific configuration settings required.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that the signature date is provided and all other necessary information is complete, you should be able to resolve the FKK_SEPA036 error and successfully create active mandates.