How To Fix FKK_SEPA028 - &1 mandates not created due to errors


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

  • Message number: 028

  • Message text: &1 mandates not created due to errors

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_SEPA028 - &1 mandates not created due to errors ?

    The SAP error message FKK_SEPA028 indicates that there are issues with the creation of SEPA mandates, specifically that a certain number of mandates (indicated by &1) could not be created due to errors. This error typically arises in the context of managing SEPA (Single Euro Payments Area) transactions, particularly when dealing with direct debits and mandates.

    Causes:

    1. Missing or Incorrect Data: The mandate data may be incomplete or incorrect. This can include missing customer information, incorrect bank details, or invalid mandate references.
    2. Configuration Issues: There may be issues with the configuration of the SEPA settings in the SAP system. This includes settings related to payment methods, mandate types, or the SEPA format.
    3. Authorization Issues: The user may not have the necessary authorizations to create mandates.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
    5. Validation Errors: The data being processed may not meet the validation criteria set by the SEPA standards.

    Solutions:

    1. Check Data Completeness: Review the mandate data for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
    2. Review Configuration: Check the SEPA configuration settings in the SAP system. Ensure that the payment methods and mandate types are correctly set up.
    3. User Authorizations: Verify that the user attempting to create the mandates has the necessary authorizations. If not, adjust the user roles accordingly.
    4. Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the mandate creation process.
    5. Test with Sample Data: If possible, try creating a mandate with known good data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader system issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to SEPA mandates for any specific requirements or known issues.
    7. Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    Related Information:

    • SEPA Mandate Management: Understanding how SEPA mandates work within the SAP system can help in troubleshooting. Familiarize yourself with the relevant transactions and processes.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SEPA mandate processing.
    • User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the SEPA mandates.

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