How To Fix FKK_SEPA012 - Mandate &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 012

• Message text: Mandate &1 is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA012 - Mandate &1 is not active ?

  The SAP error message FKK_SEPA012 indicates that a SEPA mandate (Single Euro Payments Area mandate) is not active. This error typically arises in the context of payment processing, particularly when dealing with direct debit transactions in the SAP system.
  Cause:
  The error occurs when:
  
  The mandate referenced in the transaction is either not created or not activated.
  The mandate has expired or has been deactivated.
  There may be a mismatch between the mandate details and the customer or vendor data.
  The mandate is not linked to the correct business partner or account.
  
  Solution:
  To resolve the error FKK_SEPA012, you can follow these steps:
  
  
  Check Mandate Status:
  
  Go to the relevant transaction in SAP (e.g., transaction code FPAYM or FPM1) to check the status of the mandate.
  Ensure that the mandate is created and is in an active state.
  
  
  
  Activate the Mandate:
  
  If the mandate is inactive, you may need to activate it. This can usually be done in the mandate management section of the SAP system.
  Ensure that all required fields are filled out correctly when activating the mandate.
  
  
  
  Verify Mandate Details:
  
  Check that the mandate details (such as the mandate ID, customer/vendor information, and bank details) are correct and match the information in the system.
  Ensure that the mandate is linked to the correct business partner.
  
  
  
  Review Expiration:
  
  If the mandate has an expiration date, ensure that it has not expired. If it has, you may need to create a new mandate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing SEPA mandates to ensure compliance with the necessary procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a permission given by a debtor to a creditor to collect payments from their bank account. It is essential for direct debit transactions within the SEPA zone.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPAYM (for payment processing) and FPM1 (for managing mandates).
  SAP Notes: Check for any SAP Notes related to SEPA mandates and the specific error message for additional troubleshooting steps or patches.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message FKK_SEPA012.