How To Fix FKK_SCALE_OUT045 - Incomplete load distribution (index server &2 missing for activity &1).

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SCALE_OUT - FI-CA: Partitioning

• Message number: 045

• Message text: Incomplete load distribution (index server &2 missing for activity &1).

What causes this issue?

A load distribution of the jobs being started on the index server is not
defined for mass activity &V1&. The jobs do not contain index server
&V2&. On the other hand an assignment of colocation groups is defined
for index server &V2&.
This would mean that all the colocation group data for index server &V2&
would not be processed in the current run.

System Response

The jobs have not been started because a the complete processing of the
data is not done.

How to fix this error?

Please check the specification for load distribution for mass activity
&V1&.
If you have not specified any entries, a consistent load distribution by
means of all defined index servers is carried out. If the actual
assignment of colocation groups for index servers does not include all
index servers, please define the load distribution that precisely
includes all index servers actually used.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SCALE_OUT045 - Incomplete load distribution (index server &2 missing for activity &1). ?

  The SAP error message FKK_SCALE_OUT045 indicates that there is an issue with the load distribution in the SAP system, specifically related to the index server. This error typically occurs in the context of SAP Convergent Charging or SAP Convergent Invoicing, where the system is trying to distribute workload across multiple index servers, but one or more of the required servers are missing or not properly configured.
  Cause:
  
  Missing Index Server: The error suggests that the system is trying to perform an activity that requires a specific index server, but that server is not available or not registered in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the index server from being recognized or utilized.
  Network Issues: Network connectivity problems could prevent the application from accessing the required index server.
  System Load: If the system is under heavy load, it may not be able to allocate resources properly, leading to this error.
  
  Solution:
  
  
  Check Index Server Configuration:
  
  Verify that all necessary index servers are correctly configured and active in the system.
  Ensure that the index server mentioned in the error message is properly registered and operational.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the application server and the index server.
  
  
  
  Restart Services:
  
  If the index server is down, try restarting the index server or the entire application server to see if that resolves the issue.
  
  
  
  Load Distribution Settings:
  
  Review the load distribution settings in the SAP system to ensure they are correctly set up for the activities being performed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to load distribution and index server configuration for any specific guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or configuration details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Performance: Monitor system performance to ensure that it is not being overwhelmed, which could lead to issues with load distribution.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_SCALE_OUT045 error in your SAP system.