How To Fix FKK_RTP078 - Payment with ID &1: No return reason was entered

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 078

• Message text: Payment with ID &1: No return reason was entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP078 - Payment with ID &1: No return reason was entered ?

  The SAP error message FKK_RTP078 indicates that a payment with a specific ID does not have a return reason entered. This typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with returned payments or transactions that need to be reversed.
  Cause:
  The error is caused by the absence of a return reason for a payment that has been returned. In SAP, when a payment is returned (for example, due to insufficient funds or a canceled check), it is necessary to specify a return reason to properly document the transaction and manage the accounting implications.
  Solution:
  To resolve this error, you need to enter a return reason for the payment in question. Here are the steps to do this:
  
  
  Access the Payment Document:
  
  Go to the transaction code FPL9 (Display Payment) or FPL1 (Create Payment) depending on your needs.
  Enter the payment ID that is causing the error.
  
  
  
  Enter Return Reason:
  
  Look for the field where you can enter the return reason. This is usually found in the details of the payment document.
  Select an appropriate return reason from the predefined list. The return reasons are typically configured in the system and can include options like "Insufficient Funds," "Account Closed," etc.
  
  
  
  Save the Changes:
  
  After entering the return reason, save the changes to the payment document.
  
  
  
  Reprocess the Payment:
  
  If necessary, reprocess the payment or any related transactions to ensure that the system recognizes the return reason.
  
  
  
  Related Information:
  
  
  Configuration of Return Reasons: Return reasons can be configured in the SAP system. If you need to add or modify return reasons, you may need to work with your SAP configuration team or refer to the customizing settings in the SAP system (transaction code SPRO).
  
  
  Documentation: It is advisable to maintain proper documentation for returned payments, including the reasons for returns, to ensure compliance and for future reference.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to payment documents in the SAP system.
  
  
  Error Handling: If you continue to encounter issues after entering a return reason, check for any additional error messages or logs that may provide further insight into the problem.
  
  
  By following these steps, you should be able to resolve the FKK_RTP078 error and ensure that your payment processing is accurate and compliant with your organization's policies.