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Message type: E = Error
Message class: FKK_RTP -
Message number: 075
Message text: Reversal not necessary since the payment was manually rejected
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FKK_RTP075
- Reversal not necessary since the payment was manually rejected ?The SAP error message FKK_RTP075 indicates that a reversal of a payment is not necessary because the payment was manually rejected. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where payment processing and management are handled.
Cause:
The error arises when an attempt is made to reverse a payment that has already been rejected manually. This could happen in scenarios where:
- A payment was processed but later rejected by a user or an automated system.
- The system is trying to perform a reversal operation on a payment that is already in a rejected state.
- There may be a misunderstanding of the payment status, leading to an attempt to reverse a payment that does not require reversal.
Solution:
To resolve this error, consider the following steps:
Check Payment Status: Verify the status of the payment in question. If it has been manually rejected, no further action is needed regarding reversal.
Review Payment Processing: Ensure that the payment processing workflow is correctly followed. If a payment is rejected, it should be handled according to the business process defined in your organization.
Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines regarding payment rejections and reversals to understand the correct procedures.
Adjust Business Processes: If this error occurs frequently, it may be beneficial to review and adjust the business processes related to payment handling to prevent confusion regarding payment statuses.
Contact Support: If you believe the error is occurring incorrectly or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP support for more detailed troubleshooting.
Related Information:
By following these steps, you should be able to address the error message FKK_RTP075 effectively.
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