FKK_RTP068 - Enter document number or payment order number

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 068

• Message text: Enter document number or payment order number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP068 - Enter document number or payment order number ?

  The SAP error message FKK_RTP068 typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system requires either a document number or a payment order number to proceed with a specific transaction or operation, but neither has been provided.
  Cause:
  
  Missing Input: The user did not enter a document number or payment order number in the relevant field when trying to execute a transaction.
  Incorrect Transaction: The transaction being executed may require specific identifiers that were not provided.
  System Configuration: There may be configuration settings that require certain fields to be filled out before proceeding.
  
  Solution:
  
  Enter Required Information: Ensure that you enter either a valid document number or a payment order number in the appropriate field before executing the transaction.
  Check Input Fields: Review the input fields in the transaction screen to ensure that all mandatory fields are filled out correctly.
  Review Transaction Documentation: Consult the documentation or help files related to the specific transaction you are trying to execute to understand what inputs are required.
  Consult with IT Support: If you believe you are entering the correct information and still receiving the error, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying issues or configurations that may be affecting the transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the error, such as those used for processing payments or managing accounts receivable.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Authorization: Ensure that you have the necessary authorizations to access the transaction and perform the required actions.
  Training and Documentation: If you are new to the system, consider undergoing training or reviewing user manuals to better understand the processes and required inputs.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to a more experienced SAP consultant or support team for further investigation.