FKK_RTP053 - 42: Payment was reversed from an external source

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 053

• Message text: 42: Payment was reversed from an external source

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP053 - 42: Payment was reversed from an external source ?

  The SAP error message FKK_RTP053 42: Payment was reversed from an external source typically indicates that a payment that was previously processed in the SAP system has been reversed due to an action taken outside of the SAP environment. This could be due to various reasons, such as a manual reversal in a bank system, a correction in an external payment processing system, or a refund initiated by a customer.
  Causes:
  
  External Payment Reversal: The payment was reversed in an external system (like a bank or payment processor) without corresponding updates in SAP.
  Manual Intervention: A user may have manually reversed the payment in an external system, leading to a mismatch in records.
  Integration Issues: Problems with the integration between SAP and external payment systems can lead to discrepancies.
  Data Entry Errors: Incorrect data entry or processing errors in either the SAP system or the external system.
  
  Solutions:
  
  Reconcile External Records: Check the external payment system to confirm the reversal and understand the reason behind it. Ensure that the records in SAP match the external records.
  Update SAP Records: If the reversal is valid, you may need to reverse the payment in SAP as well to maintain consistency. This can be done through the appropriate transaction codes (e.g., F-28 for incoming payments).
  Investigate Integration: If the issue is due to integration problems, work with your IT team to troubleshoot and resolve any issues between SAP and the external payment systems.
  Review Configuration: Ensure that the configuration settings for payment processing and external integrations are correctly set up in SAP.
  Consult Documentation: Refer to SAP documentation or support for specific guidance on handling this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Incoming Payments), F-32 (Clear Customer), and F-53 (Outgoing Payments) for managing payments.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and reversals.
  User Roles: Ensure that users have the appropriate roles and permissions to manage payments and reversals in the system.
  Audit Trail: Maintain an audit trail of payment transactions to help identify the source of discrepancies and facilitate troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.