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How To Fix FKK_RKSV004 - Please specify the branch office and cash desk.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_RKSV - FI-CA: Cash Register Duty

  • Message number: 004

  • Message text: Please specify the branch office and cash desk.

  • Show details Hide details
  • What causes this issue?

    You must specify a branch office and a cash desk for calling the module
    for the cash register law.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    An initial value is not accepted for a branch office nor for a cash
    desk.

    System Response

    Processing is terminated.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_RKSV004 - Please specify the branch office and cash desk. ?

    The SAP error message FKK_RKSV004 typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system requires the specification of a branch office and cash desk for a particular transaction, but this information has not been provided.

    Cause:

    The error is usually triggered when:

    1. A transaction is being processed that requires branch office and cash desk information, but these fields are left blank.
    2. The configuration settings in the system may not be set up correctly to handle the branch office and cash desk requirements.
    3. The user may not have the necessary authorizations to access or specify the required information.

    Solution:

    To resolve the error, you can take the following steps:

    1. Specify Branch Office and Cash Desk:

      • When processing the transaction, ensure that you fill in the required fields for branch office and cash desk. This information is typically found in the transaction screen where you are entering data.
    2. Check Configuration:

      • Review the configuration settings in the SAP system to ensure that branch offices and cash desks are properly defined. This can be done by navigating to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG).
      • Path: Financial Accounting (New) > Contract Accounts Receivable and Payable > Basic Functions > Branch Office > Define Branch Offices and Define Cash Desks.
    3. User Authorizations:

      • Ensure that the user has the necessary authorizations to access and modify branch office and cash desk information. This may require coordination with your SAP security team.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to the specific transaction you are trying to execute. This may provide additional context or requirements for the transaction.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes related to FI-CA that may require branch office and cash desk information.
    • SAP Notes: Search for SAP Notes related to FKK_RKSV004 for any specific fixes or updates provided by SAP.
    • Training: If you are new to the FI-CA module, consider training or resources that cover the basics of handling transactions within this module, including the importance of branch offices and cash desks.

    By following these steps, you should be able to resolve the error and proceed with your transaction in SAP.

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