How To Fix FKK_PSP014 - There are cases which have been fully rejected (see longtext).

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PSP -

• Message number: 014

• Message text: There are cases which have been fully rejected (see longtext).

What causes this issue?

There are repayments that are rejected permanently. An automatic return
has not been scheduled according to the Customizing setting (posting
area 1153).
You can set Customizing to enable a return to be posted within a program
automatically in such cases.
You can however also post the return at a later point in time using the
report RFKKPPDR_RETURN_LOT after you have adjusted the Customizing
setting 1153.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PSP014 - There are cases which have been fully rejected (see longtext). ?

  The SAP error message FKK_PSP014 indicates that there are cases in the system that have been fully rejected, which prevents further processing of certain transactions. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when dealing with payment processing or account management.
  Cause:
  The error occurs when:
  
  There are cases (such as invoices or payment requests) that have been fully rejected, meaning that they cannot be processed further.
  The system is trying to perform an operation (like posting a payment or clearing an account) that involves these rejected cases.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Identify the Rejected Cases:
  
  Use transaction codes like FPL9 (for payment lot processing) or FPL1 (for payment processing) to identify the specific cases that have been rejected.
  Check the long text of the error message for more details on which cases are causing the issue.
  
  
  
  Review the Rejection Reasons:
  
  Investigate why these cases were rejected. Common reasons could include incorrect data, disputes, or issues with the customer account.
  
  
  
  Correct the Issues:
  
  Depending on the reason for rejection, you may need to correct the data in the relevant documents or accounts.
  If the rejection was due to a dispute, you may need to resolve the dispute with the customer.
  
  
  
  Reprocess the Cases:
  
  Once the issues have been addressed, you can attempt to reprocess the rejected cases. This may involve re-posting invoices or payments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more specific guidance related to your version of SAP and the context in which the error occurred.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as FPL1, FPL9, and FBL5N (for account display).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the necessary permissions to view and modify the rejected cases.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the FKK_PSP014 error message.