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Message type: E = Error
Message class: FKK_PSP -
Message number: 004
Message text: Payment service provider clearing: &1 answers can be processed.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message FKK_PSP004 typically indicates an issue with the payment service provider (PSP) clearing process. The message suggests that there are a certain number of answers (or transactions) that cannot be processed due to various reasons. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Configuration Issues: There may be misconfigurations in the payment service provider settings within SAP.
- Data Inconsistencies: The data being sent to the PSP may have inconsistencies or errors, such as incorrect account numbers, invalid transaction types, or missing mandatory fields.
- Technical Errors: There could be technical issues with the connection to the PSP, such as network problems or downtime on the PSP's side.
- Authorization Issues: The user or system may not have the necessary authorizations to process the transactions.
- Transaction Status: The transactions may already be in a status that does not allow them to be processed (e.g., already cleared or canceled).
Solutions:
- Check Configuration: Review the configuration settings for the payment service provider in SAP. Ensure that all parameters are correctly set up.
- Validate Data: Check the data being sent to the PSP for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
- Monitor PSP Status: Verify the status of the payment service provider. If the PSP is experiencing downtime or issues, you may need to wait until they are resolved.
- Review Authorizations: Ensure that the user or system has the necessary authorizations to perform the clearing process.
- Transaction Review: Look at the status of the transactions that are causing the error. If they are already processed or in an invalid state, you may need to handle them accordingly.
Related Information:
The FKK_PSP004 error message indicates a problem with processing transactions through the payment service provider. By systematically checking configurations, validating data, and ensuring proper authorizations, you can often resolve the issue. If necessary, consult SAP documentation or support for more detailed troubleshooting steps.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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