How To Fix FKK_MULTICC023 - Replication to SAP Convergent Charging not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_MULTICC - Messages for Distribution to Multiple SAP CC Systems

• Message number: 023

• Message text: Replication to SAP Convergent Charging not active

What causes this issue?

Replication of business partners and accounts to SAP Convergent Charging
is not active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First activate the <DS:SIMG._FICAINCC_DFKKCCMDRE>replication of business
partners and accounts to SAP Convergent Charging</>. See the
documentation of the Customizing activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_MULTICC023 - Replication to SAP Convergent Charging not active ?

  The SAP error message FKK_MULTICC023 indicates that the replication to SAP Convergent Charging (SAP CC) is not active. This error typically arises in scenarios where there is an integration between SAP Convergent Invoicing (SAP CI) or SAP Convergent Charging and the SAP system, and the necessary configuration for replication has not been properly set up or activated.
  Cause:
  
  Replication Not Activated: The replication settings for SAP Convergent Charging may not be activated in the system.
  Configuration Issues: There may be missing or incorrect configuration settings in the SAP system or in the SAP Convergent Charging system.
  Authorization Issues: The user may not have the necessary authorizations to perform the replication.
  Technical Issues: There could be technical issues such as network problems or system downtime affecting the replication process.
  
  Solution:
  
  
  Activate Replication:
  
  Go to the configuration settings in your SAP system.
  Navigate to the relevant area for SAP Convergent Charging and ensure that the replication settings are activated.
  Check the transaction codes related to the configuration of SAP CC and ensure that the necessary settings are in place.
  
  
  
  Check Configuration:
  
  Verify that all required configuration steps for integrating SAP CI or SAP CC with your SAP system have been completed.
  Ensure that the connection parameters (like RFC destinations) are correctly set up.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting the replication has the necessary permissions.
  
  
  
  Monitor System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Use transaction codes like SLG1 (Application Log) to review logs related to the replication process.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for SAP Convergent Charging and SAP Convergent Invoicing for detailed configuration steps and troubleshooting guidelines.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or configuration details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration Scenarios: Familiarize yourself with the integration scenarios between SAP CI and SAP CC, as understanding the flow can help in identifying where the issue might be occurring.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the FKK_MULTICC023 error message.