How To Fix FKK_MULTICC010 - CRM status update for provider contract &1 sent successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_MULTICC - Messages for Distribution to Multiple SAP CC Systems

  • Message number: 010

  • Message text: CRM status update for provider contract &1 sent successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_MULTICC010 - CRM status update for provider contract &1 sent successfully ?

    The SAP error message FKK_MULTICC010 typically indicates that there is an issue related to the status update of a provider contract in the SAP system, particularly in the context of Contract Accounts Receivable and Payable (FI-CA) or Customer Relationship Management (CRM).

    Cause:

    The error message suggests that while the status update for the provider contract was sent successfully, there may be underlying issues that prevent the expected processing or acknowledgment of that update. Common causes for this error can include:

    1. Data Inconsistencies: There may be inconsistencies in the data related to the provider contract, such as missing or incorrect information.
    2. Configuration Issues: The system configuration for the contract accounts or CRM may not be set up correctly, leading to issues in processing status updates.
    3. Integration Problems: If the status update involves integration between different SAP modules or external systems, there may be communication issues or errors in the integration setup.
    4. Authorization Issues: The user or process attempting to perform the status update may not have the necessary authorizations to complete the action.

    Solution:

    To resolve the FKK_MULTICC010 error, you can take the following steps:

    1. Check Data Consistency: Review the provider contract data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Review Configuration: Verify the configuration settings for the relevant modules (FI-CA, CRM) to ensure they are set up correctly for handling provider contracts and status updates.
    3. Monitor Integration: If the status update involves integration with other systems, check the integration logs for any errors or issues. Ensure that the communication channels are functioning properly.
    4. Check Authorizations: Ensure that the user or process executing the status update has the necessary authorizations to perform the action. You may need to consult with your SAP security team to verify this.
    5. Consult SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
    6. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FP03 (Display Contract Account) or CRMD_ORDER (CRM Order Management) to investigate the contract details.
    • SAP Community: Engage with the SAP Community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to Contract Accounts Receivable and Payable, as well as CRM processes, to understand the expected behavior and configuration settings.

    If the issue remains unresolved after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.

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