How To Fix FKK_ML_SRV128 - Clarification case has been reserved for Machine Learning.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ML_SRV - FI-CA Machine Learning (ML)

• Message number: 128

• Message text: Clarification case has been reserved for Machine Learning.

What causes this issue?

In the relevant company code, machine learning is active for the payment
procedure.
The clarification case must first be sent to the Cash Application and
then the result can be collected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ML_SRV128 - Clarification case has been reserved for Machine Learning. ?

  The SAP error message FKK_ML_SRV128 indicates that a clarification case has been reserved for Machine Learning (ML) processing. This typically occurs in the context of SAP's machine learning capabilities, particularly in the area of financial transactions or billing processes.
  
  Cause:
  
  Machine Learning Model Activation: The error may arise when a machine learning model is activated but requires additional information or clarification before it can process the data.
  Data Quality Issues: There may be issues with the data being processed, such as missing or inconsistent information that prevents the ML model from making a decision.
  
  Configuration Issues: The system may not be properly configured to handle the specific case, leading to the reservation of the clarification case.
  Thresholds Not Met: The ML model may have certain thresholds or criteria that need to be met before it can process the transaction, and if these are not met, a clarification case is created.
  
  
  Solution:
  
  Review Clarification Cases: Check the clarification