How To Fix FKK_ML_SRV125 - Clarification case &1 &2 was released for manual processing.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ML_SRV - FI-CA Machine Learning (ML)

• Message number: 125

• Message text: Clarification case &1 &2 was released for manual processing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ML_SRV125 - Clarification case &1 &2 was released for manual processing. ?

  The SAP error message FKK_ML_SRV125 indicates that a clarification case has been released for manual processing. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when there are discrepancies or issues that require human intervention to resolve.
  Cause:
  The error message is triggered when:
  
  A clarification case has been created due to discrepancies in billing, payments, or other financial transactions.
  The system has determined that the case cannot be automatically processed and requires manual intervention.
  There may be missing information, incorrect data, or other issues that need to be addressed before the case can be resolved.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Clarification Case: Use the case number provided in the error message (represented by &1 and &2) to locate the specific clarification case in the system.
  
  
  Review the Details: Check the details of the clarification case to understand the nature of the issue. This may involve looking at related documents, transactions, or account information.
  
  
  Manual Processing: Depending on the nature of the issue, you may need to:
  
  Correct any data discrepancies.
  Provide missing information.
  Adjust account settings or configurations.
  Communicate with relevant stakeholders (e.g., customers, internal departments) to gather necessary information.
  
  
  
  Release the Case: Once the necessary corrections or updates have been made, you can release the clarification case for further processing in the system.
  
  
  Test the Changes: After resolving the issue, perform a test transaction to ensure that the error does not reoccur and that the system processes the transactions as expected.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing clarification cases, such as:
  
  FQ1D: Display Clarification Case
  FQ1C: Change Clarification Case
  FQ1A: Create Clarification Case
  
  
  
  Documentation: Refer to SAP documentation or help files for detailed guidance on handling clarification cases and understanding the specific business processes involved.
  
  
  User Roles: Ensure that you have the appropriate authorizations to access and modify clarification cases in the system.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.