How To Fix FKK_ML_SRV120 - There are unprocessed clarification cases for run &1 &2 and job ID &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ML_SRV - FI-CA Machine Learning (ML)

• Message number: 120

• Message text: There are unprocessed clarification cases for run &1 &2 and job ID &3.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You have to resend the clarification case to the Cash Application using
the transaction FPML_CASHAPP_INF before deletion. To serve this purpose
use the same selection criteria as the previous run.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ML_SRV120 - There are unprocessed clarification cases for run &1 &2 and job ID &3. ?

  The SAP error message FKK_ML_SRV120 indicates that there are unprocessed clarification cases related to a specific run and job ID in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error typically arises during the processing of mass activities, such as billing or payment processing, where certain cases require clarification before they can be fully processed.
  Cause:
  The error is caused by the presence of clarification cases that have not been resolved. These cases may arise due to various reasons, such as:
  
  Incomplete Data: Missing or incorrect data in the clarification cases that prevents them from being processed.
  Pending Approvals: Clarification cases that require approval or further action from a user.
  System Configuration Issues: Incorrect settings in the system that affect how clarification cases are handled.
  Business Rules: Specific business rules that dictate when a clarification case must be addressed before proceeding.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Identify Clarification Cases:
  
  Use transaction codes like FQZ1 (for clarification cases) or FQZ2 (to display clarification cases) to identify the specific cases that are unprocessed.
  
  
  
  Review and Resolve Cases:
  
  Analyze the identified clarification cases to understand why they are unprocessed. Look for missing information, required approvals, or any other issues that need to be addressed.
  Make the necessary corrections or provide the required information to resolve the cases.
  
  
  
  Process Clarification Cases:
  
  Once the issues are resolved, process the clarification cases. This may involve approving, rejecting, or completing the necessary actions.
  
  
  
  Re-run the Job:
  
  After resolving the clarification cases, re-run the job that triggered the error. This can usually be done through the job management tools in SAP.
  
  
  
  Check Configuration:
  
  If the issue persists, review the configuration settings related to clarification cases in the FI-CA module to ensure they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FKK_ML_SRV120 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQZ1, FQZ2, and FBL5N (for account display) to manage and review clarification cases.
  SAP Notes: Check for any SAP Notes that may address known issues or provide patches related to this error.
  User Roles: Ensure that users have the appropriate roles and authorizations to process clarification cases.
  
  By following these steps, you should be able to resolve the FKK_ML_SRV120 error and successfully process the related jobs in SAP.