How To Fix FKK_ML_SRV109 - Status of clarification case from payment lot &1 &2 updated to &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ML_SRV - FI-CA Machine Learning (ML)

• Message number: 109

• Message text: Status of clarification case from payment lot &1 &2 updated to &3 &4

What causes this issue?

The new status removes the reservation for machine learning. The
clarification case can now be processed manually or has already been
completed automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ML_SRV109 - Status of clarification case from payment lot &1 &2 updated to &3 &4 ?

  The SAP error message FKK_ML_SRV109 indicates an issue related to the status of a clarification case in the context of a payment lot. This message typically arises in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules, where payment processing and clarification cases are managed.
  Cause:
  The error message is triggered when there is an attempt to update the status of a clarification case associated with a payment lot, but the operation cannot be completed due to various reasons. Common causes include:
  
  Inconsistent Data: The data related to the payment lot or clarification case may be inconsistent or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the clarification case.
  Business Logic Constraints: There may be business rules or logic that prevent the status from being updated (e.g., the case is already in a final status).
  Technical Issues: There could be underlying technical issues, such as database locks or system errors.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Data Consistency: Verify that the payment lot and clarification case data are consistent and complete. Ensure that all required fields are filled out correctly.
  
  
  Review Authorizations: Ensure that the user attempting to make the change has the necessary authorizations. You may need to consult with your SAP security team to check user roles and permissions.
  
  
  Examine Business Rules: Review the business rules related to the clarification case status updates. Ensure that the current status allows for the requested change.
  
  
  Check for Locks: Investigate if there are any database locks or ongoing processes that might be preventing the update. You can use transaction codes like SM12 to check for locks.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FKK_ML: For managing payment lots and clarification cases.
  SLG1: For viewing application logs.
  SM12: For checking and managing locks.
  
  
  
  Documentation: Review SAP documentation related to the FI-CA module and clarification case management for more insights into the processes and potential issues.
  
  
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.