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Message type: E = Error
Message class: FKK_LOCAL_BRA - Localization Brazil
Message number: 062
Message text: Boleto &1 locked by another user: &2
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FKK_LOCAL_BRA062
- Boleto &1 locked by another user: &2 ?The SAP error message FKK_LOCAL_BRA062 indicates that a Boleto (a payment method commonly used in Brazil) is locked by another user. This typically occurs when one user is trying to access or modify a Boleto that is currently being processed or edited by another user.
Cause:
- Concurrent Access: The most common cause is that another user is currently working on the same Boleto, which prevents other users from making changes until the first user has completed their task.
- Session Timeout: If a user has an open session that has timed out, the Boleto may remain locked until the session is properly closed or the lock is released.
- System Errors: Occasionally, system errors or crashes can leave a Boleto in a locked state.
Solution:
- Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try again. You can check with your team to see who is currently working on the Boleto.
- Identify the Locking User: The error message provides the user ID of the person who has locked the Boleto. You can reach out to that user to coordinate access.
- Transaction SM12: If you have the necessary permissions, you can use transaction SM12 to view and manage lock entries. You can check for the specific Boleto lock and, if appropriate, delete the lock (be cautious with this approach as it may disrupt the other user's work).
- Session Management: Ensure that users are properly logging out of their sessions to avoid leaving locks behind. Encourage good session management practices.
- System Administrator: If the issue persists, contact your SAP system administrator for assistance. They can investigate further and resolve any underlying issues.
Related Information:
If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.
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