How To Fix FKK_LOCAL_BRA024 - Boleto &1 is cancelled.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_LOCAL_BRA - Localization Brazil

• Message number: 024

• Message text: Boleto &1 is cancelled.

What causes this issue?

The Boleto was cancelled. The open items associated to this Boleto are
now available for selection and can be included into a new Boleto.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_LOCAL_BRA024 - Boleto &1 is cancelled. ?

  The SAP error message FKK_LOCAL_BRA024 indicates that a Boleto (a payment method commonly used in Brazil) has been cancelled. This error typically arises in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, particularly when dealing with Brazilian payment processing.
  Cause:
  The error can occur due to several reasons:
  
  Manual Cancellation: The Boleto may have been manually cancelled by a user or through a business process.
  Expiration: The Boleto may have expired, leading to its cancellation.
  Payment Reversal: If a payment associated with the Boleto was reversed, it could lead to the cancellation of the Boleto.
  System Configuration: There may be issues with the configuration of the Boleto processing in the SAP system.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Boleto Status: Verify the status of the Boleto in the system. If it has been cancelled, you may need to issue a new Boleto.
  Review Cancellation Reasons: Investigate why the Boleto was cancelled. Check for any related transactions or user actions that may have led to the cancellation.
  Reissue Boleto: If the Boleto was cancelled in error or due to a temporary issue, you may need to reissue a new Boleto for the customer.
  Consult Documentation: Review SAP documentation or notes related to Boleto processing to ensure that all configurations are correct.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Boleto Bancário: A popular payment method in Brazil that allows customers to pay bills and invoices through banks.
  SAP FI-CA: The SAP module for managing accounts receivable and payable, particularly in the context of utilities and telecommunications.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling Boleto cancellations.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.