How To Fix FKK_ID_XX_ODN065 - Inconsistency in customizing for digital signature found for num.range &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_XX_ODN - ODN message

• Message number: 065

• Message text: Inconsistency in customizing for digital signature found for num.range &1

What causes this issue?

The same number range has been assigned to a different document class
with different digital signature customizing. This may cause gaps in the
reporting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_XX_ODN065 - Inconsistency in customizing for digital signature found for num.range &1 ?

  The SAP error message FKK_ID_XX_ODN065 indicates an inconsistency in the customizing settings related to digital signatures for a specific number range. This error typically arises in the context of SAP Convergent Charging or SAP Convergent Invoicing, where digital signatures are used for document verification and compliance.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Missing Customizing Entries: The required customizing settings for the digital signature may not be properly defined for the specified number range.
  Incorrect Number Range Configuration: The number range might not be correctly linked to the digital signature settings.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there might be discrepancies in the configurations.
  Changes in Configuration: Recent changes in the configuration might not have been fully applied or might conflict with existing settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant section for digital signatures and number ranges.
  Verify that the number range in question is correctly configured and linked to the digital signature settings.
  
  
  
  Review Number Range Configuration:
  
  Use transaction code SNRO to check the number range object associated with the error.
  Ensure that the number range is active and properly defined.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings related to the customizing settings.
  Ensure that all necessary customizing settings have been transported correctly.
  
  
  
  Consistency Check:
  
  Perform a consistency check for the digital signature settings. This may involve running specific reports or transactions that validate the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to digital signatures and number ranges for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on digital signatures and number range management.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message FKK_ID_XX_ODN065.