How To Fix FKK_ID_PT_SIGN020 - Processed data inconsistent: impossible to create an ODN

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 020

• Message text: Processed data inconsistent: impossible to create an ODN

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN020 - Processed data inconsistent: impossible to create an ODN ?

  The SAP error message FKK_ID_PT_SIGN020 indicates that there is an inconsistency in the processed data, which prevents the creation of an ODN (Open Document Number) in the context of contract accounts receivable and payable (FI-CA). This error typically arises during the processing of payment requests or when trying to create documents related to billing or invoicing.
  Causes:
  
  Data Inconsistency: The most common cause is that the data being processed does not meet the required conditions for creating an ODN. This could be due to missing or incorrect information in the contract account, customer master data, or transaction data.
  Configuration Issues: Incorrect configuration settings in the FI-CA module can lead to inconsistencies. This includes settings related to document types, number ranges, or account determination.
  Missing Master Data: If the necessary master data (like customer or vendor information) is incomplete or incorrect, it can lead to this error.
  System Bugs: Occasionally, this error may arise due to bugs in the SAP system or issues with specific patches or updates.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration Settings: Check the configuration settings in the FI-CA module. Ensure that document types, number ranges, and account determination settings are correctly configured.
  Validate Master Data: Ensure that all relevant master data (customer, vendor, etc.) is complete and accurate. This includes checking for any missing entries or incorrect information.
  Use Transaction Codes: Utilize transaction codes like FKKOP (for processing open items) or FQEVENT (for event management) to analyze and correct any inconsistencies.
  Check Logs and Traces: Review the application logs and traces for more detailed error messages that can provide insights into the specific cause of the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FKK_ID, FKKOP, and FQEVENT, which can help in troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for FI-CA for detailed information on document processing and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.