How To Fix FKK_FACT312 - Receivable &1 item &2 has been excluded (reason: unknown factor)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_FACT - FI-CA: Factoring

• Message number: 312

• Message text: Receivable &1 item &2 has been excluded (reason: unknown factor)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_FACT312 - Receivable &1 item &2 has been excluded (reason: unknown factor) ?

  The SAP error message FKK_FACT312 indicates that a specific receivable item has been excluded from processing due to an "unknown factor." This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system encounters an issue that prevents it from processing a particular item.
  Cause:
  The "unknown factor" can arise from various reasons, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the receivable item, such as missing or incorrect information.
  Configuration Issues: The system configuration for the contract accounts may not be set up correctly, leading to exclusions.
  Status of the Item: The item may be in a status that does not allow it to be processed (e.g., blocked, cleared, etc.).
  Missing Master Data: Required master data for the customer or the contract account may be missing or incomplete.
  Business Rules: Certain business rules or validations may be preventing the item from being processed.
  
  Solution:
  To resolve the FKK_FACT312 error, you can take the following steps:
  
  
  Check Item Status: Review the status of the receivable item in question. Ensure that it is not blocked or in a status that prevents processing.
  
  
  Review Data: Verify the data associated with the receivable item. Check for any missing or incorrect information in the item details, customer master data, or contract account.
  
  
  Analyze Configuration: Review the configuration settings for the contract accounts in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Check for Missing Master Data: Ensure that all required master data for the customer and contract account is complete and accurate.
  
  
  Consult Logs: Check the application logs or error logs for more detailed information about why the item was excluded. This may provide additional insights into the underlying issue.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to review the details of the receivable item.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to FI-CA for more information on handling receivables and the associated error messages.
  
  By following these steps, you should be able to identify the cause of the FKK_FACT312 error and implement a solution to resolve it.