How To Fix FKK_FACT004 - Status &2 does not match rejection reason &3 (receivable: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_FACT - FI-CA: Factoring

• Message number: 004

• Message text: Status &2 does not match rejection reason &3 (receivable: &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_FACT004 - Status &2 does not match rejection reason &3 (receivable: &1) ?

  The SAP error message FKK_FACT004 indicates a mismatch between the status of a receivable and the specified rejection reason. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when processing incoming payments, adjustments, or other financial transactions.
  Cause:
  The error arises when the system detects that the status of the receivable (identified by &1) does not align with the rejection reason provided (identified by &3). This can happen due to several reasons, including:
  
  Incorrect Status: The receivable may have a status that does not allow for the specified rejection reason to be applied.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect configuration or missing information in the contract account.
  Business Logic: The business rules defined in the system may not permit the combination of the current status and the rejection reason.
  
  Solution:
  To resolve the FKK_FACT004 error, you can take the following steps:
  
  
  Check Receivable Status: Review the status of the receivable (identified by &1) to ensure it is appropriate for the action you are trying to perform. You can do this by navigating to the relevant transaction in SAP and checking the status details.
  
  
  Verify Rejection Reason: Ensure that the rejection reason (identified by &3) is valid for the current status of the receivable. You may need to consult your business rules or documentation to confirm this.
  
  
  Adjust Configuration: If the status and rejection reason should be compatible based on your business logic, you may need to adjust the configuration in the system. This could involve modifying the status management settings or the rejection reason definitions.
  
  
  Consult Documentation: Review SAP documentation or notes related to the FKK_FACT004 error for any specific guidance or known issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as FPL9 (Post Incoming Payments) or FPAR (Post Incoming Payments with Rejection).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context.
  User Exits and BAdIs: If your organization has custom logic implemented, review any user exits or BAdIs that may affect the processing of receivables and their statuses.
  
  By following these steps, you should be able to identify the root cause of the FKK_FACT004 error and implement an appropriate solution.