How To Fix FKK_EBS402 - FKJO_SCHEDULE exceeded maximum time: Job number &1, job name &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 402

• Message text: FKJO_SCHEDULE exceeded maximum time: Job number &1, job name &2

What causes this issue?

The job that should execute report <LS>FKJO_SCHEDULE</> has exceeded the
maximum time allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use transaction SM37 to check the job log for the job.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS402 - FKJO_SCHEDULE exceeded maximum time: Job number &1, job name &2 ?

  The SAP error message FKK_EBS402 with the description "FKJO_SCHEDULE exceeded maximum time: Job number &1, job name &2" typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a scheduled job has exceeded the maximum allowed execution time.
  Cause:
  
  Long-Running Job: The job associated with the error is taking longer to complete than the predefined maximum execution time set in the system.
  Performance Issues: There may be performance bottlenecks in the system, such as insufficient resources (CPU, memory), database locks, or inefficient queries.
  Data Volume: The job may be processing a large volume of data, which can lead to longer execution times.
  Configuration Settings: The maximum execution time for jobs may be set too low for the specific job being executed.
  
  Solution:
  
  
  Increase Maximum Execution Time:
  
  You can increase the maximum execution time for the job in the job scheduling settings. This can be done in transaction SM37 (Job Monitoring) or through the job definition in transaction SM36.
  Adjust the "Maximum Runtime" parameter to a higher value that is more appropriate for the job's expected execution time.
  
  
  
  Optimize Job Performance:
  
  Review the job's logic and SQL queries to identify any inefficiencies. Optimize them if possible.
  Check for any database locks or contention that may be causing delays.
  
  
  
  Monitor System Resources:
  
  Use transaction ST03N to analyze system performance and identify any resource bottlenecks.
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle the job's workload.
  
  
  
  Review Data Volume:
  
  If the job processes a large amount of data, consider breaking it into smaller batches or running it during off-peak hours to reduce load.
  
  
  
  Check Job Logs:
  
  Review the job logs for any specific errors or warnings that may provide additional context on why the job is taking longer than expected.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on best practices for job scheduling.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Job
  ST22: Dump Analysis (to check for any ABAP runtime errors)
  ST03N: Workload Analysis
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on job scheduling and performance tuning.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to address the FKK_EBS402 error and improve the performance of the scheduled job.