How To Fix FKK_EBPP_SERVICE023 - Either &1 OR &2 must be filled

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 023

• Message text: Either &1 OR &2 must be filled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE023 - Either &1 OR &2 must be filled ?

  The SAP error message FKK_EBPP_SERVICE023 indicates that either field &1 or field &2 must be filled in the context of the Electronic Bill Presentment and Payment (EBPP) service. This error typically arises when a required field is missing in the transaction or process you are trying to execute.
  Cause:
  The error occurs when the system expects at least one of the specified fields (represented by &1 and &2) to contain a value, but both are empty. This can happen in various scenarios, such as:
  
  When creating or processing a billing document.
  When submitting a payment request.
  When there is a configuration issue in the EBPP settings.
  
  Solution:
  To resolve this error, you should:
  
  
  Identify the Fields: Check the specific fields indicated by &1 and &2 in the error message. These will typically be related to billing or payment information.
  
  
  Fill Required Fields: Ensure that at least one of the required fields is filled with valid data. This could involve:
  
  Entering a valid billing account number.
  Providing a payment method or reference.
  
  
  
  Review Configuration: If you are unsure which fields are required, review the configuration settings for the EBPP service in your SAP system. Ensure that the necessary fields are correctly set up and that the data flow is as expected.
  
  
  Check for Data Consistency: Ensure that the data being processed is consistent and adheres to the expected formats. Sometimes, data inconsistencies can lead to such errors.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific fields and their requirements.
  
  
  Debugging: If the issue persists, consider debugging the process to see where the data is being lost or not populated correctly.
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may need to use specific transaction codes to access the EBPP configuration or billing documents.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP Community forums for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.