How To Fix FKK_DAAG011 - Additional check: Reset for document &1 refused (module: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DAAG - FI-CA: Data Aging

• Message number: 011

• Message text: Additional check: Reset for document &1 refused (module: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DAAG011 - Additional check: Reset for document &1 refused (module: &2) ?

  The SAP error message FKK_DAAG011 indicates that there is an issue with resetting a document in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error typically arises when there are certain conditions that prevent the reset of a document, such as dependencies on other documents or processes.
  Cause:
  The error message "Additional check: Reset for document &1 refused (module: &2)" can occur due to several reasons, including:
  
  
  Document Status: The document you are trying to reset may be in a status that does not allow for a reset. For example, if the document has already been cleared or if it is part of a closed period.
  
  
  Dependencies: There may be other documents or transactions that are dependent on the document you are trying to reset. This could include linked invoices, payments, or adjustments.
  
  
  Configuration Settings: Certain configuration settings in the FI-CA module may restrict the ability to reset documents under specific conditions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to reset. Ensure that it is eligible for a reset. You can do this by checking the document in the relevant transaction (e.g., FBL5N for customer line items).
  
  
  Review Dependencies: Investigate if there are any dependent documents or transactions. You may need to clear or reverse those transactions before you can reset the document.
  
  
  Configuration Review: Consult with your SAP FI-CA configuration team to review the settings related to document resets. They may need to adjust the configuration if it is too restrictive.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to perform the reset. If not, contact your SAP security team to obtain the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or patches available.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify why the reset is being refused. This may require assistance from a technical consultant.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FKKOPV (Display Document), and others that may help in analyzing the document.
  SAP Documentation: Review SAP documentation related to FI-CA and document management for additional insights.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.