How To Fix FKK_CRM116 - Item &1 could not be added to promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 116

• Message text: Item &1 could not be added to promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM116 - Item &1 could not be added to promise to pay ?

  The SAP error message FKK_CRM116 indicates that an item could not be added to a promise to pay in the SAP system. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when dealing with payment arrangements or promises to pay.
  Causes:
  
  Invalid Item Status: The item you are trying to add may not be in a status that allows it to be included in a promise to pay.
  Item Type Restrictions: Certain item types may not be eligible for promises to pay. For example, items that are already cleared or fully paid may not be included.
  Missing Data: Required fields or data for the item may be missing or incorrect, preventing it from being processed.
  Configuration Issues: There may be configuration settings in the system that restrict the addition of certain items to promises to pay.
  Account Locking: The account associated with the item may be locked or have restrictions that prevent modifications.
  
  Solutions:
  
  Check Item Status: Verify the status of the item you are trying to add. Ensure it is eligible for inclusion in a promise to pay.
  Review Item Type: Confirm that the item type is allowed for promises to pay. You may need to consult with your SAP FI-CA configuration team.
  Complete Required Fields: Ensure that all necessary fields for the item are filled out correctly. This may include payment terms, amounts, and dates.
  Consult Configuration Settings: Work with your SAP administrator or consultant to review the configuration settings related to promises to pay and ensure they are set up correctly.
  Check Account Status: Ensure that the account associated with the item is not locked or restricted. If it is, you may need to unlock it or resolve any issues preventing modifications.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Promise to Pay) and FBL5N (Customer Line Item Display) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation on promises to pay and item management in FI-CA for more detailed guidance on handling these types of transactions.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal SAP team for further troubleshooting.