How To Fix FKK_CRM070 - No worklists exist for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 070

• Message text: No worklists exist for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM070 - No worklists exist for user &1 ?

  The SAP error message FKK_CRM070: No worklists exist for user &1 typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when a user tries to access worklists that are not available for their user profile. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  No Worklists Assigned: The user does not have any worklists assigned to them in the system. This could be due to a lack of configuration or assignment of worklists to the user.
  Authorization Issues: The user may not have the necessary authorizations to view or access the worklists.
  User Profile Configuration: The user profile may not be correctly set up to include the necessary worklists.
  Data Availability: There may be no data available that meets the criteria for the worklists for the user.
  
  Solutions:
  
  
  Check Worklist Assignment:
  
  Go to the configuration settings for worklists in the SAP system.
  Ensure that the user has been assigned the appropriate worklists. This can typically be done in the customizing settings under the relevant module (e.g., FI-CA).
  
  
  
  Review User Authorizations:
  
  Use transaction code SU53 to check for authorization issues after the error occurs.
  Ensure that the user has the necessary roles and authorizations to access the worklists.
  
  
  
  User Profile Settings:
  
  Verify the user profile settings in transaction SU01. Ensure that the user is assigned to the correct groups or roles that include the worklists.
  
  
  
  Data Check:
  
  Check if there are any records that should be appearing in the worklist. If there are no records that meet the criteria, the worklist will not display any entries.
  
  
  
  System Configuration:
  
  If you have access to system configuration, check the settings for worklist generation and ensure that they are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on worklist configuration and management.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SU01 (User Maintenance), and PFCG (Role Maintenance) for managing user roles and authorizations.
  SAP Notes: Check SAP Notes for any known issues or patches related to worklists and the specific error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message FKK_CRM070.