How To Fix FKK_CRM013 - Data for contract account &1 has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 013

• Message text: Data for contract account &1 has been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM013 - Data for contract account &1 has been changed ?

  The SAP error message FKK_CRM013 indicates that there has been a change in the data for a contract account, which can occur in various scenarios, particularly in the context of contract accounts in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules. This error typically arises when there is an inconsistency or conflict in the data being processed, often due to concurrent updates or changes made to the contract account.
  Cause:
  
  Concurrent Updates: The most common cause of this error is that the contract account data is being modified by another user or process while you are trying to access or update it.
  Data Inconsistency: There may be inconsistencies in the data due to previous transactions or updates that were not completed successfully.
  Locking Issues: The contract account may be locked for editing by another transaction or user session, preventing your transaction from proceeding.
  
  Solution:
  
  Retry the Operation: If the error is due to a temporary lock or concurrent update, waiting a moment and then retrying the operation may resolve the issue.
  Check for Locks: Use transaction codes like SM12 (to check for locks) to see if the contract account is locked by another user or process. If it is, you may need to wait for the lock to be released.
  Review Changes: If you have access, review the change logs or audit trails for the contract account to identify any recent changes that may have caused the issue.
  Data Consistency Check: Run consistency checks on the contract account data to ensure that there are no discrepancies. This can often be done through specific SAP reports or transactions designed for data integrity checks.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team or consult SAP Notes for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FKKVKP (Contract Account), and others that may help in diagnosing the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKK_CRM013 error. SAP Notes can provide specific guidance or solutions based on the version of SAP you are using.
  Documentation: Review the SAP documentation for the FI-CA module to understand the data flow and dependencies related to contract accounts.
  
  By following these steps, you should be able to diagnose and resolve the FKK_CRM013 error effectively.