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How To Fix FKK_COLLHIST278 - &1, promised amount: &2 &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_COLLHIST - Message Class for Collection History

  • Message number: 278

  • Message text: &1, promised amount: &2 &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_COLLHIST278 - &1, promised amount: &2 &3 ?

    The SAP error message FKK_COLLHIST278 typically relates to issues in the contract accounts receivable and payable (FI-CA) module, specifically concerning the collection history of a customer. This error message indicates that there is a problem with the promised payment amount in the collection history.

    Cause:

    The error message FKK_COLLHIST278 can occur due to several reasons, including:

    1. Incorrect Data Entry: The promised amount may have been entered incorrectly or may not match the expected values in the system.
    2. Missing or Incomplete Data: There may be missing information in the customer account or the collection history that is required for processing.
    3. System Configuration Issues: There could be configuration issues in the FI-CA module that affect how promised payments are processed.
    4. Business Rules Violation: The promised amount may violate certain business rules or thresholds set in the system.

    Solution:

    To resolve the FKK_COLLHIST278 error, you can take the following steps:

    1. Check the Promised Amount: Verify the promised amount against the expected values in the system. Ensure that the amount is correctly entered and is valid.
    2. Review Collection History: Look into the collection history for the customer to ensure that all necessary data is present and correct.
    3. Correct Data Entry: If there are discrepancies, correct the data entry in the system. This may involve updating the promised payment or correcting any related entries.
    4. Consult Configuration Settings: If the issue persists, consult with your SAP FI-CA configuration team to review the settings related to promised payments and collection history.
    5. Check for Business Rules: Ensure that the promised amount adheres to any business rules or limits that may be configured in the system.
    6. SAP Notes and Support: If the problem continues, check for any relevant SAP Notes that may address this specific error. You can also reach out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FKKCOLL (Collection Management) and FBL5N (Customer Line Item Display).
    • Documentation: Review SAP documentation related to FI-CA and collection management for more insights into handling promised payments and collection history.
    • User Forums: Consider checking SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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