How To Fix FKK_CM188 - Selecting different departments is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 188

• Message text: Selecting different departments is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM188 - Selecting different departments is not allowed ?

  The SAP error message FKK_CM188: Selecting different departments is not allowed typically occurs in the context of contract management or billing processes within the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that the system has detected an attempt to process transactions or data that involve multiple departments, which is not permitted in the current configuration or context.
  Cause:
  
  Departmental Restrictions: The system is configured to restrict transactions to a single department. This is often a business rule to ensure that financial transactions are managed within the same organizational unit.
  Data Entry Error: Users may inadvertently select or input data from different departments when processing a transaction.
  Configuration Issues: There may be settings in the system that enforce departmental separation, which could be misconfigured or not aligned with the intended business processes.
  
  Solution:
  
  Review Transaction Data: Check the transaction or document that triggered the error. Ensure that all entries are associated with the same department. If there are discrepancies, correct them to ensure uniformity.
  User Training: Provide training to users on how to correctly enter data and select departments to avoid mixing entries from different departments.
  Configuration Check: Consult with your SAP administrator or functional consultant to review the configuration settings related to departmental restrictions. If necessary, adjust the settings to allow for the intended processing.
  Error Handling: Implement error handling procedures to catch such issues early in the transaction process, possibly through validation checks before submission.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., SAP FI-CA or SAP CC) to understand how departmental settings are configured and managed.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the issue and prevent it from occurring in the future.