How To Fix FKK_CM106 - External work items could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 106

• Message text: External work items could not be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM106 - External work items could not be changed ?

  The SAP error message FKK_CM106 indicates that external work items could not be changed. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when there are issues related to the processing of external work items, such as payment requests or dunning notices.
  Causes:
  
  Locked Work Items: The work items may be locked by another user or process, preventing changes.
  Incorrect Status: The work item may be in a status that does not allow for changes (e.g., completed or archived).
  Authorization Issues: The user may not have the necessary authorizations to modify the work items.
  Data Integrity Issues: There may be inconsistencies or errors in the data associated with the work items.
  System Configuration: There may be configuration settings in the FI-CA module that restrict changes to external work items.
  
  Solutions:
  
  Check Locks: Verify if the work item is locked by another user or process. You can use transaction codes like SM12 to check for locks.
  Review Status: Check the status of the work item to ensure it is eligible for changes. If it is in a completed or archived state, you may need to reverse or unarchive it first.
  Authorization Check: Ensure that the user has the necessary authorizations to modify the work items. This can be checked in transaction SU53 or by consulting with your security team.
  Data Validation: Review the data associated with the work item for any inconsistencies or errors. You may need to correct any issues before attempting to change the work item again.
  Consult Configuration: If the issue persists, consult with your SAP FI-CA configuration team to review any settings that may be preventing changes to external work items.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (for processing payment requests) and F.27 (for dunning).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for FI-CA to understand the processes and configurations related to external work items.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP support team for further assistance.