How To Fix FKK_CM098 - Error when closing a work item

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 098

• Message text: Error when closing a work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM098 - Error when closing a work item ?

  The SAP error message FKK_CM098 typically occurs in the context of contract accounts receivable and payable (FI-CA) when there is an issue with closing a work item. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Cause:
  
  Incomplete Data: The work item may have incomplete or incorrect data that prevents it from being processed correctly.
  Open Items: There may be open items or pending transactions associated with the work item that need to be resolved before it can be closed.
  Authorization Issues: The user may not have the necessary authorizations to close the work item.
  System Configuration: There could be configuration issues in the FI-CA module that are preventing the work item from being closed.
  Dependencies: The work item may depend on other processes or items that are not yet completed.
  
  Solution:
  
  Check Data Completeness: Review the work item for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Resolve Open Items: Check for any open items related to the work item. Clear or resolve these items before attempting to close the work item again.
  Review Authorizations: Ensure that the user attempting to close the work item has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that everything is set up correctly. This may involve checking settings related to work item processing.
  Check Dependencies: Investigate if there are any dependencies or related processes that need to be completed before the work item can be closed. This may involve checking other work items or transactions.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FPL9 (Display Work Item) or FPL1 (Create Work Item) to view and manage work items.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKK_CM098 error. SAP frequently updates its knowledge base with solutions for common errors.
  Debugging: If the issue persists, consider enabling debugging to get more detailed information about what is causing the error.
  Consult Documentation: Refer to the official SAP documentation for FI-CA for more insights into work item processing and error handling.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.