How To Fix FKK_CM090 - No unique collections department derived

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 090

• Message text: No unique collections department derived

What causes this issue?

For a work item to be processed further, it must be assigned to exactly
one department.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to create a collection work item, define the responsible
departments. On the SAP Easy Access screen, choose <LS>Periodic
Processing -> For Contract Accounts -> Dunning -> Areas of
Responsibility -> Maintain Department Responsibilities</>.
If you want to create a disconnection notification work item, define the
responsible departments in transaction FKKCLERK_DN_CUCENTER.
Make sure that you define the responsibilities so that they do not
overlap. If that is not possible, then assign priorities so that the
system can determine a unique department.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM090 - No unique collections department derived ?

  The SAP error message FKK_CM090: No unique collections department derived typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is unable to determine a unique collections department for a specific transaction or account. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Multiple Collections Departments: The system may find multiple collections departments that could potentially handle the transaction, leading to ambiguity.
  Configuration Issues: There may be issues in the configuration of the collections departments in the system, such as missing or incorrect assignments.
  Master Data Issues: The master data for the customer or contract account may not be set up correctly, leading to the inability to derive a unique collections department.
  Missing Data: Required data fields that help in determining the collections department may be missing or incorrectly filled.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for collections departments in the SAP system (Transaction code: SPRO).
  Ensure that the collections departments are correctly defined and that there are no overlaps or ambiguities in the configuration.
  
  
  
  Review Master Data:
  
  Check the master data for the customer or contract account involved in the transaction.
  Ensure that the collections department is correctly assigned to the customer or contract account.
  
  
  
  Analyze the Transaction:
  
  Review the specific transaction that triggered the error. Look for any inconsistencies or missing information that could affect the determination of the collections department.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to analyze the account and see if there are any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FKK_CM090 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FKKMA (Contract Account Management) and FKKOP (Open Item Management).
  SAP Notes: Search for SAP Notes related to FKK_CM090 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.