How To Fix FKK_CM077 - Error determining contact person for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 077

• Message text: Error determining contact person for business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM077 - Error determining contact person for business partner &1 ?

  The SAP error message FKK_CM077, which states "Error determining contact person for business partner &1," typically occurs in the context of contract management or customer relationship management within the SAP system. This error indicates that the system is unable to find or determine the contact person associated with a specific business partner.
  Causes:
  
  Missing Contact Person Data: The business partner may not have a contact person assigned in the system.
  Incorrect Business Partner Configuration: The business partner may not be properly configured, or the relevant data may be incomplete.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to the business partner.
  Authorization Issues: The user may not have the necessary authorizations to view or access the contact person data.
  System Configuration Issues: There may be issues with the configuration of the contract management or business partner settings in the SAP system.
  
  Solutions:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and check if the contact person is assigned to the business partner in question.
  Ensure that the contact person is correctly maintained and active.
  
  
  
  Maintain Contact Person:
  
  If no contact person is assigned, you can create one by navigating to the relevant section in the business partner maintenance screen.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner and its associated contact person data.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the business partner master data.
  
  
  
  Consult Configuration Settings:
  
  Review the configuration settings related to business partners and contact persons in the SAP system. This may involve checking the customizing settings in the SPRO transaction.
  
  
  
  Check for System Notes or Patches:
  
  Sometimes, specific errors may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SE11 - Data Dictionary (to check table structures)
  SE16 - Data Browser (to view data in tables)
  
  
  
  Tables Involved:
  
  BUT000 - Business Partner: General Data
  BUT020 - Business Partner: Address Data
  BUT050 - Business Partner: Relationships
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can perform a deeper analysis of the system configuration and data.