How To Fix FKK_CM073 - No new contact persons determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 073

• Message text: No new contact persons determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM073 - No new contact persons determined ?

  The SAP error message FKK_CM073: No new contact persons determined typically occurs in the context of contract management or customer relationship management within the SAP system, particularly when dealing with billing or contract-related transactions. This error indicates that the system was unable to identify or determine new contact persons for a specific business transaction or contract.
  Causes:
  
  Missing Contact Person Data: The relevant master data for contact persons may not be maintained in the system. This could include missing entries in customer master records or contract details.
  Incorrect Configuration: The configuration settings for contact person determination may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or errors in the data that prevent the system from identifying the appropriate contact persons.
  Business Partner Role: The business partner roles may not be correctly assigned or may be missing for the relevant entities.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the contact person data is correctly maintained in the customer master record or business partner master data.
  Ensure that the contact persons are assigned to the relevant business partners.
  
  
  
  Review Configuration:
  
  Check the configuration settings for contact person determination in the SAP system. This may involve reviewing the settings in the relevant customizing transactions (e.g., SPRO).
  Ensure that the determination procedure for contact persons is correctly defined.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the master data that may be causing the issue.
  Use transaction codes like SE16 or SE11 to review the relevant tables for any missing or incorrect entries.
  
  
  
  Assign Business Partner Roles:
  
  Ensure that the necessary business partner roles are assigned to the relevant business partners. This can be done through transaction BP.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific recommendations or patches that may address the issue.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01/XD02 (Customer Master), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any notes related to FKK_CM073 for additional insights or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit contact person data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in contract management or customer relationship management within SAP.