How To Fix FKK_CM056 - There are contract accounts that do not participate in Collections Mgt

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 056

• Message text: There are contract accounts that do not participate in Collections Mgt

What causes this issue?

One or more company codes are assigned to a contract account via the
company code groups.
If there is no grouping level assigned to any of these company codes in
Customizing, this contract account cannot participate in <LS>Collections
Management</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM056 - There are contract accounts that do not participate in Collections Mgt ?

  The SAP error message FKK_CM056 indicates that there are contract accounts that are not participating in Collections Management. This typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when trying to process accounts in Collections Management (CM).
  Cause:
  The error can arise due to several reasons:
  
  Account Configuration: The contract accounts in question may not be configured to participate in Collections Management. This could be due to missing settings in the account master data.
  Status of Accounts: The accounts may be in a status that excludes them from being processed in Collections Management (e.g., closed accounts, accounts with specific blocking reasons).
  Missing Integration: There may be a lack of integration between the FI-CA module and the Collections Management module, leading to accounts not being recognized as eligible for collections.
  Selection Criteria: The selection criteria used in the Collections Management process may inadvertently exclude certain accounts.
  
  Solution:
  To resolve the FKK_CM056 error, you can take the following steps:
  
  
  Check Account Configuration:
  
  Go to the contract account master data and verify the settings related to Collections Management.
  Ensure that the "Collections Management" indicator is set correctly for the accounts in question.
  
  
  
  Review Account Status:
  
  Check the status of the contract accounts. Ensure that they are not blocked or closed, which would prevent them from participating in Collections Management.
  
  
  
  Adjust Selection Criteria:
  
  Review the selection criteria used in the Collections Management process. Make sure that the criteria do not exclude the accounts you want to include.
  
  
  
  Integration Settings:
  
  Verify the integration settings between FI-CA and Collections Management. Ensure that the necessary configurations are in place to allow for proper data flow between the two modules.
  
  
  
  Run Reports:
  
  Use relevant reports (e.g., FKK_CMS1) to identify which accounts are not participating and why. This can provide insights into any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Collections Management and FI-CA for any specific configurations or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FP03: Display Contract Account
  FQEVENT: Event Management for Collections
  FKK_CMS1: Collections Management Overview
  
  
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to access and modify contract account settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the contract accounts to participate in Collections Management.