How To Fix FKK_CM015 - Select the required collections department

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 015

• Message text: Select the required collections department

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM015 - Select the required collections department ?

  The SAP error message FKK_CM015 typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when a user attempts to process a collection but has not selected a required collections department. This error indicates that the system requires a specific collections department to be selected for the operation to proceed.
  Cause:
  
  Missing Selection: The user has not selected a collections department in the relevant transaction or screen.
  Configuration Issues: The collections department may not be properly configured in the system.
  User Role/Authorization: The user may not have the necessary authorizations to access or select the collections department.
  
  Solution:
  
  
  Select the Collections Department:
  
  Navigate to the relevant transaction where the error occurred.
  Look for a field or dropdown menu that allows you to select a collections department.
  Choose the appropriate department from the list.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, ensure that the collections departments are correctly set up in the system.
  Go to the configuration settings for the FI-CA module and verify that the collections departments are defined and active.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary permissions to access and select the collections department.
  If needed, consult with your SAP security team to review and adjust user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on the specific transaction you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in the FI-CA module that may involve collections processing.
  SAP Notes: Search for SAP Notes related to error FKK_CM015 for any patches or updates that may address the issue.
  Training: If you are new to the FI-CA module, consider undergoing training to better understand the processes and configurations involved.
  
  By following these steps, you should be able to resolve the FKK_CM015 error and proceed with your collections processing in SAP.