How To Fix FKK_CLEANSING037 - First complete the open activities

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CLEANSING - FI-CA: Merging of Business Partners

• Message number: 037

• Message text: First complete the open activities

What causes this issue?

You want to manually set the clarification case to completed. However,
there are still activities that have not been completed.

System Response

You cannot set the clarification case to completed.

How to fix this error?

Set the open activities to completed automatically or manually.
If this does not happen automatically, run the activities manually and
set the status to completed manually from clarification processing by
navigation to the corresponding dialog via the pushbutton <ZK><LS>Status
Activities</> </>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CLEANSING037 - First complete the open activities ?

  The SAP error message FKK_CLEANSING037 typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there are open activities or transactions that need to be completed before you can proceed with the action you are attempting to perform, such as clearing or processing a document.
  Cause:
  The error is triggered when there are pending activities related to a specific account or transaction. These activities could include:
  
  Open invoices: There are invoices that have not been cleared or processed.
  Pending payments: Payments that are still in process or have not been fully applied.
  Unresolved disputes: There may be disputes or issues that need to be resolved before further processing can occur.
  Incomplete transactions: Any incomplete transactions that are linked to the account in question.
  
  Solution:
  To resolve the FKK_CLEANSING037 error, you should follow these steps:
  
  
  Identify Open Activities:
  
  Use transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to check for open items related to the account.
  Review the account statements and identify any invoices, payments, or disputes that are still open.
  
  
  
  Complete or Clear Open Items:
  
  If there are invoices that need to be cleared, process them accordingly (e.g., post payments, clear items).
  Resolve any disputes or issues that are preventing the completion of transactions.
  
  
  
  Check for Related Transactions:
  
  Ensure that all related transactions are completed. This may include checking for any linked documents or processes that need to be finalized.
  
  
  
  Consult with Your Team:
  
  If you are unsure about how to resolve specific open items, consult with your finance or accounting team for assistance.
  
  
  
  Retry the Action:
  
  Once all open activities have been addressed, retry the action that initially triggered the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as:
  
  FBL5N: Customer Line Item Display
  FBL1N: Vendor Line Item Display
  F-28: Post Incoming Payments
  F-32: Clear Customer
  
  
  Documentation: Review SAP documentation or help files related to the FI-CA module for more detailed guidance on handling open items and transactions.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the FKK_CLEANSING037 error, allowing you to proceed with your intended actions in SAP.