How To Fix FKK_CC122 - Contract account &1 was excluded from distribution to SAP CC

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CC -

• Message number: 122

• Message text: Contract account &1 was excluded from distribution to SAP CC

What causes this issue?

Contract account &V1& was excluded from the distribution to SAP
Convergent Charging according to <DS:FU.FKK_SAMPLE_5702>event 5702</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CC122 - Contract account &1 was excluded from distribution to SAP CC ?

  The SAP error message FKK_CC122 indicates that a specific contract account has been excluded from distribution to SAP Convergent Charging (SAP CC). This can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Configuration Issues: The contract account may not be properly configured for distribution to SAP CC.
  Status of the Contract Account: The contract account might be in a status that prevents it from being distributed (e.g., inactive or blocked).
  Missing Data: Required data for the contract account may be missing or incomplete, which can lead to exclusion from distribution.
  Distribution Settings: The distribution settings in the SAP system may not include the specific contract account or may have filters that exclude it.
  Technical Errors: There could be technical issues or bugs in the system that prevent the contract account from being processed correctly.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the contract account in the SAP system. Ensure that it is set up correctly for distribution to SAP CC.
  Review Account Status: Check the status of the contract account. If it is inactive or blocked, take the necessary steps to activate or unblock it.
  Complete Required Data: Ensure that all required fields and data for the contract account are filled out correctly. This includes checking for any mandatory fields that may be missing.
  Adjust Distribution Settings: Review the distribution settings in the SAP system to ensure that the contract account is included in the distribution criteria.
  Check Logs and Messages: Look at the application logs or messages for any additional information that might indicate why the account was excluded. This can provide insights into specific issues that need to be addressed.
  Consult Documentation: Refer to SAP documentation or notes related to the error message FKK_CC122 for any specific guidance or updates that may apply.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FKKOP (Contract Account Management) or SCC1 (Client Copy) to investigate the contract account details.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  System Logs: Review system logs for any additional error messages or warnings that could provide context for the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.