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Message type: E = Error
Message class: FKK_CC -
Message number: 101
Message text: Contract account could not be created as external account in SAP CC
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FKK_CC101
- Contract account could not be created as external account in SAP CC ?The SAP error message FKK_CC101 indicates that a contract account could not be created as an external account in SAP Convergent Charging (CC). This error typically arises due to issues related to the configuration or data setup in the SAP system. Below are the potential causes, solutions, and related information for this error:
Causes:
- Missing Configuration: The external account type may not be properly configured in the system.
- Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the contract account or the external account.
- Authorization Issues: The user may not have the necessary authorizations to create external accounts.
- Integration Issues: Problems with the integration between SAP CC and other SAP modules (like SAP FI-CA) can lead to this error.
- Account Type Restrictions: The account type being used may not be allowed for external accounts.
Solutions:
Check Configuration:
- Verify the configuration settings for external accounts in SAP CC. Ensure that the account types and relevant parameters are correctly set up.
- Check the configuration in the SAP FI-CA module to ensure that the external account types are defined correctly.
Review Master Data:
- Ensure that all required master data for the contract account is complete and accurate. This includes customer data, account types, and any other relevant information.
- Check for any missing or incorrect entries in the customer master data.
Authorization Check:
- Ensure that the user attempting to create the external account has the necessary authorizations. This can be checked in the user roles and profiles.
Integration Check:
- Review the integration settings between SAP CC and other modules. Ensure that the necessary interfaces are functioning correctly and that there are no errors in the integration logs.
Account Type Validation:
- Confirm that the account type being used is valid for external accounts. If necessary, consult the documentation or configuration guides for SAP CC to ensure compliance.
Related Information:
If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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