How To Fix FKBT007 - Mandate checks failed for bank area &1 acct no. &2 certificate no. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKBT - Alle Nachrichten zum Paket FKBT

• Message number: 007

• Message text: Mandate checks failed for bank area &1 acct no. &2 certificate no. &3

What causes this issue?

You have fixed a fixed term agreement account with a latest term start
date and a fixed duration. As a result, the system has updated the
rollover terms with a new term start date and a new collection date. The
mandate checks have failed for the new term start date and the new
collection date.

System Response

The mandate entered in the account is not appropriate for the rollover
term agreement. This means that the next term is not processed correctly
during collection.

How to fix this error?

Check the mandate's validity in the rollover term agreements.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKBT007 - Mandate checks failed for bank area &1 acct no. &2 certificate no. &3 ?

  The SAP error message FKBT007 indicates that there is a failure in the mandate checks for a specific bank area, account number, and certificate number. This error typically arises in the context of payment processing, particularly when dealing with direct debits or mandates in the SAP system.
  Cause:
  The error can be caused by several factors, including:
  
  
  Invalid Mandate Data: The mandate data for the specified bank account may be incorrect or missing. This includes the mandate reference, status, or validity period.
  
  
  Bank Area Configuration: The bank area may not be properly configured in the system, leading to issues with mandate checks.
  
  
  Account Status: The account number specified may not be active or may have restrictions that prevent the mandate from being processed.
  
  
  Certificate Issues: The certificate number may be invalid or not properly linked to the mandate.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the mandate check.
  
  
  Solution:
  To resolve the FKBT007 error, you can take the following steps:
  
  
  Check Mandate Data: Verify that the mandate data for the specified bank account is complete and correct. Ensure that the mandate reference is valid and that the mandate is active.
  
  
  Review Bank Area Configuration: Ensure that the bank area is correctly configured in the SAP system. Check the settings related to direct debits and mandates.
  
  
  Validate Account Status: Confirm that the account number is active and does not have any restrictions. You can check this in the bank master data.
  
  
  Examine Certificate Validity: Ensure that the certificate number is valid and properly linked to the mandate. If necessary, update or re-enter the certificate information.
  
  
  Check User Authorizations: Make sure that the user attempting to perform the mandate check has the necessary authorizations to access and process mandate data.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  
  Testing: After making the necessary corrections, perform a test transaction to ensure that the mandate check is now successful.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FBZP (for payment program configuration) or FI01/FI02 (for managing bank master data) to check and update the relevant information.
  Documentation: Refer to SAP documentation or help files for detailed information on mandate processing and bank area configuration.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the FKBT007 error in your SAP system.