How To Fix FITV_POWL036 - User &1 has not been found

SAP Error Message - Details

• Message type: E = Error

• Message class: FITV_POWL - Message class for POWL of travel

• Message number: 036

• Message text: User &1 has not been found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITV_POWL036 - User &1 has not been found ?

  The SAP error message FITV_POWL036 indicates that a specific user (denoted by &1) could not be found in the system. This error typically occurs in the context of the SAP POWL (Personal Object Worklist) framework, which is used to manage and display work items for users.
  Causes:
  
  User Not Created: The user specified in the error message may not exist in the SAP system.
  User Deactivation: The user might have been deactivated or locked in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the POWL or the specific work item.
  Incorrect User ID: There could be a typo or incorrect user ID being referenced in the POWL configuration or in the application logic.
  System Configuration: There may be issues with the configuration of the POWL or the underlying data sources.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. If not, create the user.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, unlock or activate the user account using transaction SU01.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the POWL. This can be checked using transaction SU53 to analyze authorization issues.
  
  
  
  Correct User ID:
  
  Verify that the user ID being referenced is correct. Check the configuration settings in the POWL or any custom code that may be referencing the user.
  
  
  
  POWL Configuration:
  
  Review the POWL configuration to ensure that it is set up correctly. This includes checking the POWL query settings and ensuring that the data sources are correctly defined.
  
  
  
  Check Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SLG1: Application Log
  POWL: POWL Administration
  
  
  
  Documentation: Refer to SAP Help documentation for POWL for more detailed information on configuration and troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the FITV_POWL036 error and implement a solution to resolve it.