How To Fix FITV_POWL027 - No E-Mail address specified for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FITV_POWL - Message class for POWL of travel

• Message number: 027

• Message text: No E-Mail address specified for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITV_POWL027 - No E-Mail address specified for user &1 ?

  The SAP error message FITV_POWL027 indicates that there is no email address specified for the user in the system. This error typically occurs when a user tries to perform an action that requires sending an email notification, but the system cannot find a valid email address associated with the user profile.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user’s email address has not been maintained in their user profile.
  User Profile Issues: The user profile may not be correctly set up, or the email address may have been deleted or not updated.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access or modify their profile information.
  
  Solution:
  To resolve the FITV_POWL027 error, follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is generating the error and click on the "Display" button.
  Check the "Address" tab to see if an email address is specified. If it is missing, you will need to add a valid email address.
  
  
  
  Update Email Address:
  
  If the email address is missing, click on the "Change" button and enter a valid email address in the appropriate field.
  Save the changes.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to access their profile and make changes. If not, contact your SAP security administrator.
  
  
  
  Check for System Settings:
  
  In some cases, system settings or configurations may prevent email addresses from being saved or updated. Consult with your SAP Basis team if you suspect this is the case.
  
  
  
  Test the Changes:
  
  After updating the email address, have the user attempt the action again that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) and ensuring that the SMTP settings are correctly configured.
  User Documentation: It may be helpful to provide users with documentation on how to maintain their profiles, including how to update their email addresses.
  
  By following these steps, you should be able to resolve the FITV_POWL027 error and ensure that users have valid email addresses associated with their profiles.